1. Order Processing

Orders are normally processed within 2–4 business days after payment confirmation.

Processing may require up to 5 business days during holidays, promotions, high order volumes, payment review or inventory verification.

2. Shipping Methods & Costs

Available shipping methods, charges and estimated delivery ranges are displayed during checkout.

3. Estimated U.S. Delivery

For supported U.S. destinations, standard carrier transit is generally estimated at 10–15 business days after dispatch. Delivery estimates are not guaranteed.

4. Shipment Origin

Orders may ship from our facilities or designated fulfillment partners according to inventory and destination. Shipment origin may differ from our registered company address.

5. Tracking

Tracking information will normally be sent to the email address provided during checkout once available.

6. Shipping Address Accuracy

Customers are responsible for providing complete and accurate delivery information. Changes cannot be guaranteed after fulfillment begins.

7. Split Shipments

Items from a single order may occasionally ship separately and arrive at different times.

8. International Shipping

Where international delivery is available, customs duties, import taxes or destination-country charges may apply unless otherwise stated during checkout.

9. Delivery Delays

Delivery may be affected by weather, holidays, customs, carrier operations, remote destinations or other circumstances outside our reasonable control.

10. Lost or Delayed Packages

If tracking shows an unusual delay, contact us with your order number so we can review the available shipment information.

11. Packages Marked Delivered

If tracking shows delivered but the package cannot be located, please check your delivery area, household members, reception, neighbors and the carrier.

12. Contact Us

Email: service@vazqorin.com
Phone: +86 181 2366 3959
Business Hours: 8:00 AM–10:00 PM